Below FAQ are some common concerns of our queries our customers have.
If you have other questions, please send it to info@1320.co.uk.
- All
- Shipping & Delivery
- Payments
- Returns & Warranty
Need Immediate Advice ?
Feel free to give us a call and we'll do our best to answer your questions.
01234 376089
Shipping & Delivery
We use both Royal Mail and DHL tracked services which typically arrive the next working day if ordered before cut off at 10AM. However sometimes delays can occur due to delivery error.
Yes we ship worldwide. Shipping rates are a flat cost for Europe and Rest of the World. However can be subject to additional costs depending on the weight and size of the order.
Tracking is uploaded to your account as well as sent via email from both us and our delivery partners. Sometimes via text depending on which postage was selected at checkout.
Yes, there is an option at checkout in which you can select pickup from our workshop. However some items are not held at our workshop and will need to be sent to us prior to pickup. In this case we will contact you to arrange a date suitable for you.
Payments
Yes, through PayPal or Shop pay there is options to pay over a certain amount of months depending on eligibility.
Yes, absolutely. All payments are encrypted and processed securely via Shop Pay or PayPal. We never store your payment details on our servers.
We accept all major debit and credit cards through Shop pay, as well as PayPal, Apple Pay, Google Pay, and other secure payment options available at checkout.
Returns & Warranty
As with all tuning and racing equipment, no warranty can be offered. We cannot be held responsible for how equipment is used once purchased.
Yes — provided the goods are returned in the same condition as when delivered, unused, unfitted, and not tampered with in any way. Once inspected, we’ll issue a refund.
Refunds are processed promptly once returned goods have been inspected. In most cases, funds will be back in your account within 5–10 business days, depending on your payment provider.
